I'm sorry to hear that you do not agree with that compromise, and I will be happy to let our marketing team know about your We've found (and truth be told, I'm quite guilty of this myself!) that it's all too easy for a single prompt to get 'lost' - for instance, it comes up, you're working on something else, and so you close it with the intention of 'I'll deal with this later', then it slips the mind entirely. So have an infrequent notice is the compromise we've decided on to try to prevent that from happening, without unduly bothering our users either. If you have any trouble with this, please get in touch with our support team via our Contact Us form located here: or by emailing We've found (and truth be told, I'm quite guilty of this myself!) that it's all too easy for a single prompt to get 'lost' - for instance, it comes up, you're working on something else, and so you close it with the intention of 'I'll deal with this later', then it slips the mind entirely. The old license key is, correctly, still nearing expiration. Please note that you ordered a different product (CCleaner Professional Plus, from the sounds of it) and so you were given a new license key - you'll need to register your new license details in CCleaner in order for it to know that you've renewed.
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