Workaround – FIX Black or Frozen Screenĭisable VBSS and enable Remote Desktop Protocol (RDP) based screen sharing to improve connection times, works better in low-bandwidth conditions. This issue occurs because of a problem in the video-based screen-sharing (VBSS) feature as screen sharing always uses Remote Desktop Protocol (RDP). When a user shares a desktop in a Skype meeting, the screen refresh rate drops or the desktop is blurry for other users. FIX Black or frozen screen problem will be resolved by this change because the registry entry is going to change the protocol Teams/Skype for Business is using while performing the screen share operation. Note – VbSS is only used when all participants in the meeting are using the latest version of Skype for Business 2016 client. Scroll down until you see Screen Recording and click the Skype checkbox (Skype will close to apply the changes). It provides an optimal meeting experience because it significantly improves the resolution and refreshes the rate over a standard meeting session. Go to System Preferences>Security and Privacy. Your call will remain connected, so disconnect if needed. If the above information does not work, please do not hesitate to reply to this post. Locate and click Skype from the Applications list. Otherwise, go into the More Options menu and select Stop Sharing from there. Kindly follow the troubleshooting steps below as a workaround to your issue: Open the Start menu and click Settings. In the pop-up menu, select Stop Screen Sharing. The Video-based Screen Sharing (VbSS) capability added to Skype for Business 2016 to improve the screen-sharing experience. When you want to disable the screen sharing function, click the Share Screen icon once again. Tap on the Share Screen option to continue. A preview of your present screen will appear under which there will be two options, Cancel and Share Screen. While on the call, tap the + button on the screen and click the Share screens option. In this post, you will get to know how to resolve the display screen frozen issue while sharing the screen during a Skype for the Business session. Open Skype and start a video or audio call with the person you want to share your screen with. Let’s FIX Black or frozen screen in Skype for Business during Screen Share.
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